We require your orders to be faxed or mailed to us, for the attention of the Sales Associate you work with. Your P.O. should include:

Your name, Company name, Full address, Phone and Fax #'s
Sidemark - usually your client's name or project name
Ship-to address - please state if residence, business or warehouse.
Shipping company if you have a preference, otherwise we can select.
Quantity, style#'(s), and description of product(s) you are ordering.

We will require a 50% deposit or full payment, depending on the shipping option you select, by check or credit card, either at the time of sending in your order or upon receipt of our invoice acknowledging your order. We do not place orders with the factories until we receive this payment, at which point the payment is non-refundable.

Once your Sales Associate has placed the order, Customer Service will check status for you, advise you when shipped, request balance, and take care of any problem that might arise incl. damage or defect.